Banff Jasper Collection

Please note that our call center will close at 5:00 p.m. MST on December 24th and will reopen at 8:00 a.m. MST on December 26th. Additionally, the call center will close early at 6:00 p.m. MST on December 31st and will resume regular hours from 8:00 a.m. – 7:00 p.m. MST on January 1st, 2025. We appreciate your understanding.

Pricing Frequently Asked Questions

Why does pricing change by date and time of day?

We are offering our guests the ability to select a date with a ticket price that varies based on projected visitation.

What are the benefits for guests?

Flexible ticket price options improves accessibility and may help reduce crowding during high visitation periods.

How often will price be changed?

There is only one price per day. The pricing does change based on the day of your visit (weekends vs weekdays) and how far in advance you buy your tickets. Same day tickets are higher but it is one price for the entire day regardless of the time of the day you visit.

How are discounts applied?

Discounts will be applied to the price for the given day selected. Discounted tickets will either be available as an option in the results after selecting date when purchasing them online or applied by the ticket agent when purchasing your ticket in person. Please refer to our deals page for any current discounts and deals we are currently offering. Discounts are not combinable with any other offer.

Can I change the date of my ticket?

Yes, guests are able to modify their ticket date but will be subject to the incremental change in price that may occur based on the new date selected. In the case that you select a date that is lower in price than your original ticket, that difference will be refunded.

How can I get the lowest price for the date I want to visit?

To get the best price for the day and time you want, we recommend booking well in advance. Because our prices will increase as the date approaches, you’ll get the lowest rates when you book early. Also, because our prices change based on the day of the week and the season, selecting a date mid-week, or in the early/late season is also a great way to find a lower price.

Are combos and packages impacted by the variable price?

The price of attraction combos varies throughout season based on demand.

Who can I contact to learn more?

Please contact our guest services team by phone at 1.866.756.1904 or by email at [email protected].

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