Please note that our call center will close at 5:00 p.m. MST on December 24th and will reopen at 8:00 a.m. MST on December 26th. Additionally, the call center will close early at 6:00 p.m. MST on December 31st and will resume regular hours from 8:00 a.m. – 7:00 p.m. MST on January 1st, 2025. We appreciate your understanding.
Yes. A hot lunch buffet will be provided for all guests on the tour at the Columbia Icefield Glacier Discovery Centre with options for vegetarian, vegan and gluten free meals.
Make sure you wear layers, sunscreen, and comfortable shoes with grip on the bottom (i.e. sneakers, hiking boots). Sunglasses may come in handy as well as an empty water bottle that you can fill with glacier water if you wish. Also, don't forget your camera!
You will visit several beautiful locations in Jasper National Park including the stunning Athabasca Falls, Glacier Adventure and the Glacier Skywalk.
You will have approximately 30 to 60 minutes at the Columbia Icefield Glacier Discovery Centre.
There are two restaurants, a gift shop, the Parks Canada Glacier Gallery, and the Glacier View Inn all located in the Columbia Icefield Glacier Discovery Centre.
We recommend allotting 3 hours for the full tour experience including the Columbia Icefield Skywalk.
Yes! Halfway through the tour, you will be able to step out onto the ancient ice of the Athabasca Glacier. We ask that visitors stay within the clearly marked area as this is regularly maintained and has been deemed safe.
Our specially designed Ice Explorers can transport up to 56 passengers.
Be prepared for anything! The Columbia Icefield is a unique ecosystem and weather can easily change from sunshine to snow. Dress in warm layers and make sure to wear closed-toe shoes with sturdy soles. Hiking boots and running shoes would be best. You can expect the temperature to be about 15 degrees Celsius cooler on the ice than at the Columbia Icefield Glacier Discovery Centre.
Not all, if you are interested in joining a tour and require a wheelchair accessible vehicle, please contact us at 1.866.360.8839.
Yes! Our sightseeing tours are a great way for families to experience the Canadian Rockies. For small children, car seats or boosters are required.
Any child 5 and under are free when accompanied by an adult. For small children, car seats or boosters are required.
Yes, our sightseeing tours that include food do offer different options that work for most restrictions. If you have any dietary restrictions, please contact 1.866.360.8839 and one of our reservation agents can assist you further.
Yes. We ask that you make reservations at least 24 hours in advance to ensure availability.
We have several hotel partners that can accept payment and book your reservation for you. Check with the front desk about this option.
VISA and Mastercard are acceptable methods of payment online. Cash and debit payments are accepted at all Pursuit Adventure Centre locations.
Full refunds are provided if cancellations are made at least 24 hours in advance of your scheduled departure time.
These tickets must be purchased in person at least 30 minutes prior to departure and you must provide proof of residency to receive the discount. Some restrictions do apply — please ask when purchasing.
We have an all-new fleet of 52-seat luxury motor coaches that feature large windows providing unobstructed views, onboard washroom facilities, reclining seats, climate controlled temperatures, and onboard refreshments served. You will also have a professionally trained tour guide who has a wealth of information on the local area.
No, Wi-Fi will not be available on any of our sightseeing tours as we will be in areas without reception.
Wildlife sightings are very common in the National Park, but we cannot guarantee animal sightings. There are a lot of bears, moose, elk, big horn sheep, mountain goats, deer and more that share the parks with us and because they are in their natural habitat, their sightings are unpredictable.
Baggage liability is limited to $500 for loss or damage per passenger. We do not recommend leaving any high value items in luggage stored beneath the coaches in the luggage bins.
No. Parks Canada requires all adult visitors to Canada’s national parks to buy a permit for the duration of their stay to support visitor services and facilities. Day Passes or a yearly Discovery Pass are available to buy in-person at Parks Canada's park gates and information centres in Banff and Jasper. Admission for youth 17 and under is free.
